SRM-13 · Essential
Customer Retention & Loyalty Program Design
การออกแบบโปรแกรมรักษาลูกค้าและสะสมคะแนน
A structured Retention / Loyalty advisory engagement delivering Loyalty Program Design + ROI Model + 3-Month Implementation for Hotel, Spa, Tour with repeat customer potential clients.
Line / Agency
Strategy & Risk Management
Category
Retention / Loyalty
SLA
2-3 weeks
Deliverable
Loyalty Program Design + ROI Model + 3-Month Implementation
High-level Process
1. Scope confirmation and client intake
2. Document and information review
3. Analysis, drafting, or advisory work
4. Executive quality review
5. Final delivery and client briefing